All sales are final. If you would like to cancel an order, it must be done within 12 hours of purchase.
This is because all order begin the fulfillment process within the first 24 hours and once the process begins, it is too late to be stopped.
Returns are only accepted if you receive a defective/faulty item.
If this is the case, please reach out to firstname.lastname@example.org with photos/proof of the defect and we will work on resolving the issue.
In most cases, we will ship out a replacement to you.
Please note, defects do not guarantee a return/replacement.
Thank you for your understanding.